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This privacy policy explains how Asian Tradex Electronics Technology ("ElectroTrade", "we", "us", or "our") collects, uses, and protects personal information from visitors to www.electrotrade.biz and clients of our electronics sourcing services.

We operate from Asia. This policy is structured to comply with applicable data protection laws in the Asian jurisdictions where we operate and, where applicable, the EU General Data Protection Regulation (GDPR) for visitors and clients in the European Union.

1. Who we are

The data controller is Asian Tradex Electronics Technology, a company operating in Asia and trading as ElectroTrade. You can contact us at enquiry@electrotrade.biz for any question relating to this policy.

2. What information we collect

We collect personal information in three ways:

  • Information you give us. Name, company, email address, phone number, country, and any other details you include when you submit a contact or quote request form.
  • Information about your enquiry. The content of your sourcing request, including any bills of materials, product briefs, or files you upload.
  • Information collected automatically. Standard web server logs (IP address, browser type, pages visited, timestamp), used only to operate and secure the site.

We do not use behavioural advertising trackers, third-party analytics, or marketing pixels.

3. How we use your information

We use the information you provide to:

  • Respond to your enquiry or quote request
  • Provide sourcing, quoting, and fulfilment services to you or your company
  • Communicate about active orders, shipments, or projects
  • Maintain records required for accounting, tax, and regulatory compliance
  • Protect the security and integrity of our systems

We do not sell, rent, or trade personal information. We do not use your information for marketing to third parties.

4. Legal basis (for EU visitors, under GDPR)

Where GDPR applies, our lawful basis for processing is:

  • Contract — to respond to your enquiry or provide services you've requested
  • Legitimate interests — to operate our business, respond to communications, and secure our systems
  • Legal obligation — to comply with tax, customs, and corporate record-keeping laws

5. Who we share information with

We share limited information only where necessary to deliver our services:

  • Suppliers and factories — when sourcing on your behalf, we share the minimum information needed (typically the technical specification; we do not share your identity or contact details with suppliers unless you instruct us to)
  • Logistics providers — shipping carriers, freight forwarders, and customs brokers require receiver details to deliver goods
  • Payment processors and banks — for invoice settlement
  • Professional advisors — accountants, auditors, and lawyers under confidentiality
  • Regulators and authorities — where required by law

6. International transfers

Our sourcing work involves working with suppliers in various Asian countries. Where we share limited information to facilitate sourcing, we ensure that only the minimum necessary data is transferred, and we take reasonable measures to protect it. Data is primarily stored within Asia.

7. How long we retain information

We keep personal information for as long as needed to respond to your enquiry or deliver the service, plus the retention periods required by applicable accounting and tax law (typically up to seven years for commercial records). Enquiries that do not result in an engagement are retained for a shorter period — typically 24 months — unless you ask us to delete them sooner.

8. Your rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your information where we no longer have a lawful reason to retain it
  • Withdraw consent where we rely on it (you can unsubscribe from any communications at any time)
  • Object to certain processing, or request that it be restricted
  • Lodge a complaint with the relevant data protection authority

To exercise any of these rights, email us at enquiry@electrotrade.biz. We respond within 30 days.

9. Cookies

Our website uses only essential cookies required to operate the site (e.g., session state). We do not use marketing cookies, advertising trackers, or cross-site tracking.

10. Security

We apply reasonable technical and organizational measures to protect personal information — encrypted transport (HTTPS), access controls on our systems, and staff confidentiality obligations. No system is perfectly secure; if we become aware of a breach that affects you, we'll notify you as required by law.

11. Children

Our services are not directed at children under 18. We do not knowingly collect personal information from children.

12. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of the page reflects the most recent change. Material changes will be flagged on our website for a reasonable period.

13. Contact

For any question about this policy or how we handle personal information:
Asian Tradex Electronics Technology
Email: enquiry@electrotrade.biz